CarlysleB1, Front Office Manager at Toronto Don Valley Hotel & Suites, responded to this review. It's a bit dated but has the essentials. As long as you cross over the DVP there is a ton of places from shopping, groceries, restaurants and coffee. You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. Best regards, Kevin Porter, General Manager. Please note that all Special Requests are subject to availability and additional charges may apply. Guests praise the central location. I have stayed at this hotel three times now and I absolutely love it. water was warm, and clean, but the bathrooms were in need of some reno too. Respect the privacy of others. In future, kindly reach out and we would be happy to assist. We bought the Jaunt Zoo package and were so excited to be able to take the kids to the zoo, however, our family trip quickly turned into a nightmare. We use cookies to ensure that we give you the best experience on our website. language, whether its just a rating or contains comments as well, etc.). Select Comfort beds feature premium bedding. The rooms were spacious, we had 7 rooms with king sized beds, all of the rooms had full sized couches and big windows. Modernly decorated rooms offer free WiFi. Copyright 19962023 Booking.com. Plus, I was pleased with . Even the car was left locked up in the hot heat for three days and vacuumed out in hope we did not bring any bugs home. Flat-screen televisions come with cable channels. Found a Pkg deal on Jaunt.ca Decided to take it and this is the Hotel that was in the package.The first rom the hotel assigned us was still being cleaned. Second, the room wasn't what I expected at all. Toronto Don Valley Hotel and Suites. 416-449-4111. Each review score is between 1 and 10. However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. Toronto Don Valley Hotel and Suites offers 354 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and designer toiletries. My boyfriend was not impressed and the hotel moved us, to a renovated room which was more modern had a small bar area, smaller bathroom. Each room comes with a coffee maker, iron, ironing board and cable TV. We have stayed in this hotel many years but the in 2013 my son was bitten by Bed Bugs and they compensated with free stay. Staff were accommodating and gave my brother extra time to check out. - See 1,134 traveller reviews, 364 candid photos, and great deals for Toronto, Canada, at Tripadvisor. We truly appreciate your feedback. 6 photos. The food smelled delicious, we just chose to go somewhere alittle more kid friendly as we were with our 2 year old. We all chose to get the $15 breakfast with the omelette station. Each room comes with a coffee maker, iron, ironing board and cable TV. Thank you for leaving such a kind review. This is the version of our website addressed to speakers of English in the United States. There was a small single serve coffee maker in the room along with the coffee, powdered creamer and such. Near the indoor pool is a hottub and work out area with full change rooms. Lock in the lowest price from these sites. It is $11.95 for overnight guest and is considerable less than the $25-$40 guest pay at downtown properties. The front desk would not provide a roll-away bed . Tel:416-449-4111
We felt the attitude of hotel staff was that they didn't really care if we stayed there or not. In addition, the signal on our TV came in and out intermittently and would often freeze. In future, kindly reach out and we would be happy to assist. Our onsite DV bar | bistro offers a welcoming gathering spot for unwinding with colleagues or catching up with friends over cocktails and tasty comfort food. 2 double beds. So we will be looking for a better alternative for next year. . Something went wrong please try again later. You can update a property until you are blue in the face but if the carpet smells the hotel is going to have an odor, thus my point. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. Guests arriving at the hotel are welcomed into bright, elegant, natural light-filled . Guests can also relax in a sauna. Pool was great too. If you continue to use this site, we will assume that you are happy with it. See our Review Guidelines. We look forward to being of service . I was heard by gge manager when i had issues with noise in the room above and they dealt with the issue. The drive into the City took anywhere from 20-50 minutes. Food in the restaurant was good. - See 1,148 traveler reviews, 370 candid photos, and great deals for Toronto Don Valley Hotel & Suites at Tripadvisor. I was told by the manager that nothing was found however no report was not given to verify the conclusion. Toronto Don Valley Hotel and Suites offers 354 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and designer toiletries. Designed by TravelClick, an Amadeus Company. Our team tried our best to help you through your claim, and also invested many hours of research in ensuring you and your family had all the support you needed. Which I did 2x and it kept ringing, finally my call was answered but they were busy and could not take my booking so I had to leave my name and number. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. You can sort and/or filter them by time of year, review score, and more. Misleading. I should have know better when I tried to call and book a room and a US call centre answered the phone and said they did not know anything about a Jaunt pkg and to call the hotel using a different number. The staffs was friendly too. I am saddened to report that our stay at this hotel was terrible. Clean, spacious room, friendly staff, good value. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60C/140F. Hotel Reservation System | 2023 attorontohotels.com All rights reserved, to check availability and accurate prices. Taxes and fees that are shown are estimates only. Over 243 million reviews from guests after their stay. more. Attached bathroom VERY disappointed in this hotel. water was warm, and clean, but the bathrooms were in need of some reno too. The dcor was quite sparse and dated with little furniture. We used the outdoor pool which was heated but too deep for my kids so they had to stay on the pool steps and play. Prices are the average nightly price provided by our partners and may not include all taxes and fees. For Room Reservations: 1-877-474-6835 Ew. Then the trained K-9 that Rentokil uses was brought in and the results were the same. But wasn't told it was PER DAY or that when I added my boyfriends vehicle that they would charge me an additional $13.50 PER DAY, not even for ONE day! There is a bistro/bar/restaurant in the lobby although we didnt actually eat there we stopped in to look at the menu, its a very modern looking set up. Hello Michelle,Thank you so much for taking the time out to leave a review. We recently stayed at the Hotel and this time for 3 days my wife was bitten by Bed bugs. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Stay at this 3.5-star family-friendly hotel in Toronto. We take the health and safety of our customers VERY seriously, so I am sorry that our exhaustive research did not meet your expectations, but I do stand confident that we followed exceptional protocol and worked diligently with both Rentokil and the Department of Health to ensure all parties were confident in the findings. The maximum number of extra beds and cribs allowed depends on the room you choose. It is a bit dated and the hotel had extra security at night. Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. - Read 1,119 reviews, view 351 traveller photos, and find great deals for Toronto Don Valley Hotel & Suites at Tripadvisor. Not an enjoyable stay sorry guys. Not an enjoyable stay sorry guys. M3C 1J3 Canada
The accommodation features la carte restaurant and bistro bar on site and offers to take advantage of a fitness center. Toronto's Urban Resort. Most open out onto to a balcony, while others overlook the ravine. You can update a property until you are blue in the face but if the carpet smells the hotel is going to have an odor, thus my point. There was free Wi-Fi. CarlysleB2, Front Office Manager at Toronto Don Valley Hotel & Suites, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC, CarlysleB1, Front Office Manager at Toronto Don Valley Hotel & Suites, responded to this review, Lock in the lowest price from these sites, Ask steben53 about Toronto Don Valley Hotel & Suites, Ask valentinsimanovsky about Toronto Don Valley Hotel & Suites, Ask Wendy L about Toronto Don Valley Hotel & Suites, Ask Michelle S about Toronto Don Valley Hotel & Suites. Air conditioning We used the outdoor pool which was heated but too deep for my kids so they had to stay on the pool steps and play. For some rest and relaxation, visit the sauna or the steam room. I thought, Maybe she's having a bad day, so I brought her a box of chocolates the next day and said to smile. Good quality hotel friendly staff rooms a bit dated, DoubleTree by Hilton Hotel Toronto Downtown, InterContinental Toronto Centre, an IHG Hotel. Replace all bedding and examine the box spring for bedbugs. 175 Wynford Dr., Toronto, ON M3C1J3 Canada (CAN) View Map Reservations: 1-800-760-7718 Group Sales: 1-800-906-2871. Refrigerator Dear Valued Guest, We are so happy to see that you have enjoyed your stay at The Toronto Don Valley Hotel and Suites. The air in the hotel room was so dry, my boyfriends nose bled one night. However, in 2015 we did not run this promotion as it unfortunately was not profitable for the hotel and only Groupon was the recipient of any profits. 347 reviews. Taxes and fees that are shown are estimates only. Just a 15-minute drive from the city center, Toronto Don Valley Hotel and Suites features an outdoor pool with a sun terrace and an indoor pool with a glass ceiling. Our hotel in Toronto's Don Valley offers close proximity to downtown Toronto, the Toronto Pearson International Airport, and many other local attractions. Bus operators. Private parking is available on site (reservation is not needed) and costs CAD 11.95 per day. Best regards, Kevin Porter, General Manager. The dinner we had in the restaurant was wonderful, the outdoor pool was lovely but a bit too warm, and the margaritas were the BEST I have tasted. Nothing wrong with the hotel per se. Best regards, Kevin Porter, General Manager. We complained the front desk manager and pictures were taken.. She had redness in her neck and all her back with great discomfort. This east Toronto hotel which dates back to 1963 is a stone's throw from the Don Valley Parkway / Eglinton Ave E exit. So we had to call again, however on the final call our reservations were made no problem.I did email the hotel a few times before our arrival just to confirm details and ask questions and had no problem getting quick & courteous replies.All in all a very nice hotel, in a rather quiet location. We have stayed in this hotel many years but the in 2013 my son was bitten by Bed Bugs and they compensated with free stay. The did let us have a late check-out at 2:00 but the key card stopped working so we had to go back downstairs to sort that out. Toronto is celebrating its most disgusting bugs and it's already terrifying - blogTO - October 26th, 2021 5 ways you can save money as a millennial living in Toronto - blogTO - October 21st, 2021 Health Programs & Advice - City of Toronto - October 14th, 2021 We really enjoyed the indoor pool area. When you close your door its important that you ensure that you pull it closed. Again, thank you for being our guest and I do hope we will have the opportunity to be of service to you on year 8 as you visit Toronto. These opinions do not necessarily represent the views of Booking.com. 1.860 comentarios. The front desk clerk informed me that they did not give out bottled water and directed me to a vendor machine, which the cost of the water was $2.50 American dollarsand oh yeah the machine didn't work. Air conditioning The nightmare occurred the next morning when my children woke up with several blood drops on their sheets and I discovered two bed bugsI am saddened to report that our stay at this hotel was terrible. The rooms of Toronto Don Valley Hotel And Suites have a functional decor. Sincerely, Carlysle Bourne Jr. We bought the Jaunt Zoo package and were so excited to be able to take the kids to the zoo, however, our family trip quickly turned into a nightmare. What are some highly rated hotels in Toronto, ON, Canada? Iron We were not impressed.Overall, our stay this year was very disappointing. Train operators. Flat-screen TV Toronto Transit. Note that you must ask and pay ($10) for a mini-fridge (cost saving/green initiative). We felt the attitude of hotel staff was that they didn't really care if we stayed there or not. The unique venue is situated in North York district, in the center of Toronto and 20 minutes' walk from the friendly museum "Ontario Science Centre". But wasn't told it was PER DAY or that when I added my boyfriends vehicle that they would charge me an additional $13.50 PER DAY, not even for ONE day! We purchased the Toronto Zoo Package off jaunt for two days/nights worth of stays and passes to the zoo for $120+tax. We complained the front desk manager and pictures . Maximum capacity of extra beds in a room is 1. Was a quiet area, buffet breakfast in the morning was reasonably priced as well. The air in the hotel room was so dry, my boyfriends nose bled one night. But not this year.In past years, we have usually been able to take advantage of a Groupon discount and typically paid between CDN$75 to CDN$95 (before taxes) for either two double beds or a king bed in a newly renovated room.This year, there was a Groupon offered for US$71, but with the exchange rate it was very close to the regular rate in Canadian dollars and only available for the older part of the hotel. Upon arrival the front desk staff was great and everything seemed in order. Small pictures only! We recently stayed at the Hotel and this time for 3 days my wife was bitten by Bed bugs. Book Toronto Don Valley Hotel & Suites, Toronto on Tripadvisor: See 1,148 traveller reviews, 632 candid photos, and great deals for Toronto Don Valley Hotel & Suites, ranked #91 of 142 hotels in Toronto and rated 3 of 5 at Tripadvisor. It is rated Accessible and pet-friendly. My "superior"room looked like any other 3* hotel. Best regards, Kevin Porter, General Manager. All the best! This is the version of our website addressed to speakers of English in Canada. Front desk should have mentioned this, it was very disappointing. Reviewed January 16, 2019. After hanging out at the indoor pool or seasonal outdoor pool, guests can grab a bite to eat at DV BAR/Bistro, which serves local and international cuisine and is open for breakfast, lunch, and dinner. View Offering a gym, yoga classes and fitness classes, Toronto Don Valley Hotel And Suites is set in North York district, 1.8 km from Ontario Science Centre. Canada the accommodation features la carte restaurant and bistro bar on site ( Reservation is not )! Reservation is not needed ) and costs CAD 11.95 per day told by the manager that nothing was however. The omelette station to leave a review dated but has the essentials Requests subject... At Toronto Don Valley hotel and Suites have a functional decor issues with noise in the hotel had security! 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